HOW LIVE SCAN WORKS

THE LIVE SCAN PROCESS, STEP BY STEP

New to California Live Scan fingerprinting? Follow the process from receiving your Request for Live Scan Service form through fingerprint capture, electronic submission, and checking the status of your background check.

6 Simple Steps Electronic Fingerprint Capture DOJ / FBI When Required

Hablamos español. If you are unsure whether your paperwork requires California Live Scan, FD-258 ink cards, or another fingerprint service, call us before scheduling.

INTERACTIVE STEP-BY-STEP GUIDE

See Exactly What Happens During Live Scan

Select any step below, or use the Previous and Next buttons to move through the process.

YOUR LIVE SCAN JOURNEY Step 1 of 6
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STEP 01
BEFORE YOU SCHEDULE

Get Your Request for Live Scan Service Form

Your employer, licensing board, school, government agency, or other requesting organization should provide the fingerprinting instructions and the correct Request for Live Scan Service form.

The form identifies the requesting agency

Agency information such as the ORI and applicant type tells the Live Scan system where the transaction belongs.

The form determines the required level of service

Your requesting agency determines whether the authorized background check includes California DOJ only or DOJ plus FBI processing.

Important: Pasadena Live Scan Service cannot choose or change the requesting agency's ORI, applicant type, or background-check requirements for you.
STEP 02
CHOOSE A TIME

Schedule Your Live Scan Appointment

Once you have the correct paperwork, schedule your visit to Pasadena Live Scan Service. Appointments are recommended so time can be reserved for your fingerprinting service.

ONLINE SCHEDULING Choose an Available Appointment

Use the appointment page to select a time for your visit.

Schedule Appointment

Walk-ins may be accepted when the schedule allows, but an appointment is the best way to reserve time for your visit.

STEP 03
PREPARE FOR YOUR VISIT

Bring Your Form and Valid Photo Identification

Having the correct paperwork and identification ready helps avoid unnecessary delays when you arrive.

01
Request for Live Scan Service Form

Bring the completed form supplied or directed by your requesting agency.

02
Valid, Unexpired Photo ID

Bring an acceptable government-issued photo identification document.

03
Agency Billing or Payment Instructions

Bring any voucher, billing number, authorization, or other instructions your organization provided.

STEP 04
AT OUR PASADENA OFFICE

Check In, Review Your Form, and Capture Your Fingerprints

At your appointment, we review the information needed for the transaction, verify your identification, and capture your fingerprints electronically.

1 Form Review

We review the information provided on your Live Scan form.

2 ID Verification

Your valid photo identification is checked before fingerprinting.

3 Electronic Capture

Your fingerprints are captured using the Live Scan device.

Unlike traditional ink fingerprinting, California Live Scan captures the fingerprints electronically for electronic submission.
STEP 05
ELECTRONIC SUBMISSION

Your Fingerprint Transaction Is Submitted Electronically

After capture, the Live Scan transaction is transmitted electronically to the California Department of Justice. FBI processing is included when it is authorized and required by the requesting agency.

YOU Fingerprint Capture
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TRANSMISSION California DOJ
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WHEN REQUIRED FBI Processing
Keep your paperwork. At the conclusion of the Live Scan session, keep the copy of your form or receipt showing your ATI number (Applicant Transaction Identifier). You will need the ATI number to use the California DOJ online status tool.
STEP 06
AFTER YOUR APPOINTMENT

DOJ Processes the Transaction and Sends the Response

For applicant-agency Live Scan background checks, the California DOJ sends the response to the requesting agency after processing. Pasadena Live Scan Service does not receive or make the agency's employment, licensing, or suitability decision.

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Check the Transaction Status

Use your ATI number and date of birth on the official California DOJ status page.

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Your Requesting Agency Receives the Response

The requesting agency reviews the response and handles any next steps with you.

The DOJ status tool requires your ATI number and date of birth. Transaction status is not the same as an employment, licensing, or clearance decision.

THREE THINGS TO REMEMBER

Before and After Your Live Scan

01

Your Agency Provides the Correct Form

The requesting organization determines why you are being fingerprinted and the level of background-check service it is authorized to receive.

02

Your ATI Number Tracks the Transaction

Keep your ATI after the appointment. The California DOJ status checker requires the ATI number and your date of birth.

03

Your Agency Handles the Result

For applicant-agency Live Scan, the requesting agency receives the DOJ response and handles the next step in its own process.

AFTER FINGERPRINTING

Check Your Live Scan Transaction Status

California DOJ provides an official Applicant Background Check Status tool. Have your ATI number and date of birth available before opening it.

1

Find the ATI number from your Live Scan transaction paperwork.

2

Open the official California DOJ status checker.

3

Enter the ATI number and date of birth to view transaction status.

OFFICIAL CALIFORNIA DOJ TOOL Open DOJ Status Checker ↗ Opens the California Department of Justice website in a new tab.
LIVE SCAN FAQ

Questions About the Process

Where do I get the Request for Live Scan Service form? ⌄
The employer, licensing board, school, government agency, or other organization requesting your background check should provide the required instructions and Live Scan form.
What identification should I bring? ⌄
Bring valid, unexpired photo identification accepted for Live Scan fingerprinting. If you are unsure whether your identification is acceptable, call our office before your appointment.
How long does California DOJ processing take? ⌄
Processing time varies. California DOJ states that many electronic applicant transactions are completed within a few business days, but some transactions require additional review and can take longer. Pasadena Live Scan Service cannot guarantee DOJ or requesting-agency processing times.
How do I check the status of my Live Scan? ⌄
Use the California DOJ Applicant Background Check Status tool with the ATI number from your Live Scan paperwork and your date of birth. The status tool shows transaction processing status; it does not provide an employment or licensing decision.
Does Pasadena Live Scan Service receive my background-check results? ⌄
For standard applicant-agency Live Scan background checks, the California DOJ sends its response to the authorized requesting agency. Pasadena Live Scan Service performs the fingerprint capture and submission service but does not make the requesting agency's decision.
READY FOR YOUR LIVE SCAN?

Bring Your Form and Valid ID

Schedule your Pasadena appointment online, or call if you have a question about your paperwork first.